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06.06.12 Business Growth Leave a Comment

They Wear Dresses in Miami

Amazing customer service always wins!Recently, while spending a few days down in West Palm Beach, I decided to attend a NAWBO (National Association of Women Business Owners) meeting in Miami.

My suitcase was prepared for a Jimmy Buffet and not a Warren Buffet event. Off to the mall I went for more appropriate attire.

I ended up in a farmilar botique store. The assistant manager, Kristy, was curtious and friendly. I looked around the store tyring to put something together because if I didn’t find anything, I was not attending this meeting. I finally shared with her what my plans were for the evening.

“How about a dress?”

“I don’t usually wear dresses.”

“They wear dresses in Miami.”

Enough said. She gave me several to try on in various colors and styles. She picked out a dress that made me feel like a million bucks! It was unanimous, I found the outfit to attend this meeting with and meet new people.

Kristy went above and beyond her job description. Her job is to sell the merchandise but she made me feel like the store’s only customer, gave me her honest opinions and prepared me to fit into an area that I was unfamiliar with.

Kristy’s standards or her work ethics are nothing less than red carpet.

Tags: customer service, work ethics

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