Healthcare attracts care givers of all levels but it is also one of the most stressful occupations. Healthcare employees, from physicians to aides to administrators to nurses, are confronted with difficult and stressful situations. Unfortunately, some people bring their unwanted egos to work with them and bullying fellow staff.
Call it bullying or incivility; it’s a huge problem, which often goes unnoticed or over looked. Bullying effects employee morale, , complaints, malpractice, quality of work, turnover rate, employee engagement, absenteeism, and overall health issues, such as anxiety, depression, and stress. Each incident will cost the healthcare organization between $30,000 to $100,000 per year per case.
In today’s age of rising healthcare cost, why is money being thrown out the window?
Bullying can be as discreet as undermining your fellow employee to berating a staff member in front of others.
- 80% of nurses leave a position because of a bully
- 53% of have been bullied by another nurse
- 48% experience strong verbal abuse
One incident of bully affects more than just the one victim; it impacts those who witnessed the incident. Studies have found that those who witness uncivil events are also likely to be depressed, anxious and stress, which all causes a decrease in productivity, engagement, and moral to name only a few.
Think back on a time in your work history, when a fellow colleague or supervisor was routinely mean or undermined your decisions or thought process. If you are like most of my clients, you will start to notice how big a problem this really is.