More and more organizations and companies’ have the metaphorically and physically open office, which decreases the opportunity for privacy. Everyone is exposed and visible from the upper leadership team to the receptionist; all personnel needs to be concerned with how their actions and words are interpreted and seen by others. This can put you on display during your most fragile stressful moments, such as having a difficult conversation or receiving bad news. If you feel like you’re loosing your cool, take a deep breath, pause and sip a glass of water, ask a question or suggest the conversation be continued later. Do your venting in private or after hours. We’ve all had a ‘bad’ day from time to time. I’ve had my own unprofessional moments. Outstanding leaders learn from these moments and try again to succeed when the next stressful moment arises. Remember to remain professional at all times by being calm and helpful to others.