At some point in our lives we all have been on the receiving end of someone expressing gratitude:
That was a great suggestion you made in the meeting today.
Thank you for helping me, you always make time for others.
I really appreciate you coming in early for that client today, you made them feel special.
Think back on how this made you feel; how much taller you sat up; the feelings and emotions that you were having while listening to someone express gratitude about something you did.
Why Leaders Need to Use Gratitude
As Harvey Mackay says, “A smart manager will establish a culture of gratitude. Expand the appreciative attitude to suppliers and vendors, delivery people, and of course, customers.”
Leaders and managers know the value of having a team of inspired and engaged followers. Showing your gratitude towards your team members is one way to motivate and inspire them. When leaders acknowledge their team members for their contribution to the company or department’s success, it releases the hormone serotonin. Serotonin’s entire function is to make us feel good and, lucky for us, it’s addicting and not harmful.
Not only will you as the leader feel good about expressing gratitude, but the recipient will want more of that good feeling. This positive reinforcement will strengthen loyalty and dedication, all because you took the time to notice and say something regarding your employees’ efforts. For an extra bonus, make your comments public, so those near by can hear you speak highly of others.
No Cost Motivation
How do you accomplish this climate of gratitude? First, you need to take the time to get to know the people who work for you, are part of your department, or are on a project or committee that you are involved in. Then take notice of what they do or what they say and offer them an expression of sincere gratitude.
I personally feel that it is one of our basic human needs that we all desire: To know that what we are doing and contributing to matters. Being acknowledged for it gives us confidence and adds value to our work and just makes us feel good about ourselves.
Make it your goal to start expressing your gratitude towards your team, every day. It doesn’t cost a thing, and the benefits are worth a fortune.