Yesterday, I shared the stage with a Boston hockey legends, Bobby Orr and Derek Sanderson. My part of the event was before the two legends answered questions from the audience.
When I was finished addressing the crowd of business professionals and hockey fans, Bobby reached out to touch my arm and leaned into me so I could hear him over the crowd’s applause. “You did a great job,” he said and I replied with a genuine thank you. Derek did the same thing, complimented my performance as I took my seat next to them. That small acknowledgement from the hockey rock stars themselves made me feel like a million bucks. Afterwards, they both gave me their autograph and left with a copy of my book, Rethink Leadership. I had a smile on my face from ear to ear. To be around their energy and warmth made my day.
Leadership Tip: It’s not what you do or say, that they’ll remember, it’s how you make them feel.
How do you make others feel? What would they say about you after you’ve left the room or the next day?