Recently, I spoke to an Entrepreneur class at Boston University about the key elements to Leadership and Creating a Culture of Excellence. This class of students, are part of the next generation who can change the way leaders lead. One of the ideas, I shared with this group was to Think Like A CEO. This concept encourages and inspires people to take ownership and behave in a way similar to an entrepreneur and not an hourly employee. Having an ownership attitude, inspires people to see and[more]
Get ready for an interview that will make you rethink your approach to leadership. Listen here as I was interviewed by Greg Giesen on Mile High Radio. [more]
I was an average student, with average parents and grew up in a small town in New Hampshire. I didn't really know or understand those unwritten rules to survive in the corporate environment, which I landed in seven years after college. Unfortunately, my people skills were not polished, but more tarnished. In other words, my emotional intelligence skills had not been developed. I never heard of emotional intelligence, but I can tell you, I did need some help! My direct supervisor was not an[more]
The Cost of Bullying
Healthcare attracts care givers of all levels but it is also one of the most stressful occupations.  Healthcare employees, from physicians to aides to administrators to nurses, are confronted with difficult and stressful situations.  Unfortunately, some people bring their unwanted egos to work with them and bullying fellow staff. Call it bullying or incivility; it's a huge problem, which often goes unnoticed or over looked.  Bullying effects employee morale, , complaints, malpractice, qualit[more]
Leadership Tip:  Maintain Your Composure or Walk Away
More and more organizations and companies' have the metaphorically and physically open office, which decreases the opportunity for privacy.  Everyone is exposed and visible from the upper leadership team to the receptionist; all personnel needs to be concerned with how their actions and words are interpreted and seen by others.  This can put you on display during your most fragile stressful moments, such as having a difficult conversation or receiving bad news.  If you feel like you're loosi[more]
Who Cares About Emotional Intelligence?
"Emotional Intelligence (EQ)?  Don't pay any attention to it."  That's exactly what the person with low EQ will tell you.  The truth is, it is a BIG deal.  Let the stats speak for themselves: 90% of top performers have hight EQ 58% of your job performance is based on EQ $29,000 the average increase in salaries from those with hight EQ Emotional Intelligence is the key ingredient to your career success and your influence as a leader. Outstanding leaders and those who move along in thei[more]

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