The other day I was thinking about the various managers or leaders I have worked ...
Ready to Drive Change?
I believe every organization and person, regardless of position, education or age, has the opportunity to leave a lasting positive impression and impact on those around them. If you have a sales problem; you have a leadership problem. If you have a safety problem; you have a leadership problem. If you have a customer or patient engagement problem, you have a leadership problem.
Leaders set the tone and the culture of their organization. Leadership has the responsibility to encourage, inspire and transform their people to become and accomplish what originally seemed impossible.
Today engagement is critical. Leaders who engage in their people, create an environment of employees who engage in their patients, customers and clients. Engagement is the secret to dominating in your industry. I believe leadership is not what you do; it's who you become.
Customers Are the Heart of Our Business
We needed to change the way we were managing business and personal relationships to increase our productivity and see our business and market place from a different perspective. Laurie-Ann Murabito provided us with the guidance and process to achieve our goal.
Laurie-Ann’s presentation on leadership development and emotional intelligence was beneficial to every person in the audience. Her high energy and enthusiasm about her topics is contagious and everyone could relate to her stories, which drove home the learning. We booked her for other chapters of our professional organization.
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Medal. Michael Phelps earned 6 Gold Medals in 2004, 8 Gold Medals in 2008, ...